Personal Data Proctection Policy
For the avoidance of doubt, “we”, “our”, “us” and “The Habitat Penang Hill” as used in this page refers to Flagstaff Holdings Sdn. Bhd.
At The Habitat Penang Hill, whereby our website is accessible at www.thehabitat.my, we are committed to protect your personal data and the privacy of our visitors, in accordance to the Personal Data Protection Act 2010. This Privacy Policy document contains the types of information that is collected, used, disclosed and recorded by The Habitat Penang Hill.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at inquiry@thehabitat.my.
This Privacy Policy applies to our online presence and activities and is valid for visitors to our website with regards to the information that they may share or collect. This policy shall not be applicable to any information collected offline or via channels other than this website.
Consent
By accessing our website and continuing to view and use our website, you hereby consent to our Privacy Policy and agree to its the collecting, using and storing of your information following the terms of this Privacy Policy.
Information Collected
We, in the course of you using or interacting with our website, may collect the following types of personal data from you, including but not limited to your name, gender, race, religion, education, address, identification number, phone number, mailing address, email address, debit or credit card information, banking information, IP address of your Internet Service Provider, operating system, downloaded content, occupation, designation, salary range and any other information (“Personal Data”). All Personal Data collected shall be recorded and retained for all the purposes outlined in this policy or as mandated by law.
You may have access to your Personal Data upon request and thereafter may request for any correction or amendments to your Personal Data or withdraw your consent for the retention and processing of your Personal Data. You may contact inquiry@thehabitat.my for further information.
We endeavor to protect your Personal Data through relevant and appropriate means, including technical and organizational measures from unauthorized access, misuse, loss or destruction. Notwithstanding, we do not guarantee the complete security of your Personal Data as any transmission over the internet or electronic storage continues to evolve and remains a high risk of susceptibility.
How we use your information
We may use and process the information we collected for purposes relating to the business, activities or any related instances, including to:
– Provide, operate, maintain and manage our services on our website or social media platforms;
– Improve, personalize, and expand our website or social media platforms;
– Process bookings, purchases and payment transactions;
– Understand and analyze how you use or interact with our website or social media platforms;
– Develop new products, services, features, and functionality for your better experience;
– Communicate with you, either directly or through one of our partners, for feedback, inquiries or customer service purposes;
– Provide you with updates and other information relating to our services, our website or social media platforms, and for general marketing and promotional purposes;
– Comply with legal or statutory obligations;
Disclosure of Personal Data
We may disclose your Personal Data to third parties only under the following circumstances:-
- With your consent (whether implied or express);
- In the ordinary course of our business;
- To comply with legal or statutory obligations;
- To comply with court order or government mandated instructions;
- To service providers or third party contractors who are our partners in operating and managing the website and business including our payment processes;
Log Files
The Habitat Penang Hill follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, The Habitat Penang Hill uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You may choose to accept or decline cookies, but your ability to access certain features of our website or social platform may be affected.
Third-Party Privacy Policies
Our website may contain links to third parties that may not be under our control. These websites have their own policies relating to Personal Data protection and you are encouraged to consult the respective privacy policies of these third-party websites or advertisements for more detailed information.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Habitat Penang Hill, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
We shall not be made responsible for the information processing and retaining policies of such sites.
You may choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Striving for GDPR Compliance
Whereas the General Data Protection Regulation (GDPR) does not apply to The Habitat Penang Hill, we strive to raise our data protection practice to a higher standard. Therefore, we reiterate your following rights in compliance with GDPR practices:
– The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Disabled Persons and Children’s Information
Another part of our priority is adding protection for disabled persons and children while using the internet. We encourage parents or guardians to observe, participate in, and/or monitor and guide their online activity.
The Habitat Penang Hill does not knowingly collect any Personal Identifiable Information from those who lack the capacity to give consent and children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy from time-to-time without notice. You are to review this Privacy Policy periodically for updates and to keep up-to-date.