1. Operation Hours

  • The Habitat Penang Hill is open to guests daily from 9:00 AM to 7:00 PM, with the last entry at 5:30 PM.

2. Entrance Policies

  • Guests of all ages are welcome; however, the appropriate ticket must be purchased based on age categories:
    • Child: Under 3 (free entry)
    • Child: 4-12 years
    • Adults: 13-59 years
    • Seniors: 60 years and above

Our staff reserves the right to request for ID upon entry.

  • Pets are not allowed within the park.
  • Children and minors are encouraged to be accompanied by adults and should be supervised during their visit.

3. Ticketing and Pricing

  • Admission pricing may vary depending on the channel in which you purchase the tickets from and may change from time to time. Please refer to thehabitat.my for the latest pricing.
  • We do not provide refunds. In the event that guests are unable to visit as planned, they may reschedule their visit for a later date. Please contact us at inquiry@thehabitat.my to arrange rescheduling.

4. Rules and Regulations

  • Guests are reminded that The Habitat Penang Hill is situated within a permanent rainforest reserve. Please conduct yourself responsibly:
  • Refrain from littering, making loud noises, chasing wildlife, or plucking plants.
  • Penang Hill is designated as a smoke-free zone.

5. Safety

  • Guests are responsible for their own safety during their visit.
  • In the event of an emergency, please follow instructions provided by our park rangers.
  • Should you encounter any issues while within the park, please locate and inform our park staff for assistance.

6. Accessibility

  • Our park is generally accessible-friendly; however, if you require specific assistance, please contact us at inquiry@thehabitat.my before your visit to make necessary arrangements.

7. Park Closure and Changes

  • We reserve the right to close the park if the safety of our guests is compromised due to adverse weather conditions. A raincheck pass will be provided to guests who are affected for a return visit at a later date.

8. Privacy Policy

  • The Habitat Penang Hill complies with the Personal Data Protection Act (PDPA) regulations regarding the use of personal information.